Terms of Service

These Terms of Service (“Terms”) are an agreement between you and Nextro (“ Nextro,” “we,” “us,” or “our”) for use of nextro.app, app.nextro.app, and related services (the “Service”). By creating an account or using the Service, you agree to these Terms and our Privacy Policy.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.

The Service

Nextro lets you connect a Notion workspace, create named inboxes (email addresses on in.nextro.app), map email fields to Notion properties, and deliver message bodies and attachments into databases you share with us. Features may change as we improve the product. We do not guarantee uninterrupted or error-free operation.

Accounts

You must provide accurate account information and keep credentials secure. You are responsible for activity under your account. Notify us promptly at hello@nextro.app if you suspect unauthorized access. We may suspend or terminate accounts that violate these Terms or pose a security or abuse risk.

Notion access and your content

You authorize us to access Notion resources you connect or share, solely to provide the Service. You retain ownership of your content, including emails routed through Nextro inboxes and data written to Notion. You represent that you have all rights and consents needed to send content to the Service and into Notion (including content sent by others to your inbox addresses).

You are responsible for configuring field mappings, choosing databases, and managing Notion permissions. Notion remains a separate product governed by Notion’s terms and policies.

Email inboxes and acceptable use

You agree not to use the Service to:

• Send spam, phishing, malware, or deceptive messages
• Violate any law or third-party rights (including privacy and intellectual property)
• Probe, abuse, or disrupt our systems or those of Notion or email providers
• Attempt to bypass usage limits, billing, or security controls
• Resell or redistribute the Service except as we expressly allow

You are responsible for how inbox addresses are published and for content received at those addresses. We may refuse, rate-limit, or block delivery that appears abusive or unlawful.

Plans, subscriptions, and billing

We offer a Free plan at no charge and a Paid plan billed in advance on a recurring basis (currently $15 /month unless we state otherwise). Paid billing begins when checkout finishes. Free does not require a payment method.

Fees are non-refundable except where required by law or where we expressly agree otherwise. Taxes may apply. Payment processing is handled by our payment provider. You authorize us (and our provider) to charge your payment method for amounts due on Paid.

You may cancel in the product or by contacting hello@nextro.app. Cancellation stops future Paid renewals. Your inboxes and Notion connections remain; you continue on Free subject to Free plan limits, including that you cannot add more than Free allows.

We may change pricing with reasonable notice. Continued use after a price change takes effect constitutes acceptance of the new price for subsequent billing periods.

Intellectual property

The Service, including software, design, branding, and documentation, is owned by Nextro and its licensors. We grant you a limited, non-exclusive, non-transferable right to use the Service as allowed by these Terms. You may not copy, modify, reverse engineer, or create derivative works of the Service except as permitted by law.

Feedback

If you send ideas or suggestions, you grant us a perpetual, worldwide, royalty-free license to use them without obligation to you.

Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT EMAIL WILL ALWAYS BE DELIVERED, THAT NOTION WRITES WILL ALWAYS SUCCEED, OR THAT THE SERVICE WILL MEET YOUR REQUIREMENTS.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEXTRO AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR ONE HUNDRED U.S. DOLLARS IF YOU HAVE NOT PAID US).

Indemnity

You will defend and indemnify Nextro against claims, damages, and expenses (including reasonable attorneys’ fees) arising from your content, your use of inbox addresses, your Notion configuration, or your violation of these Terms or applicable law.

Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access immediately if you breach these Terms, if required by law, or if continued operation creates risk. Upon termination, your right to use the Service ends. Provisions that by nature should survive (including ownership, disclaimers, limitations of liability, and indemnity) will survive.

Changes to the Service or Terms

We may modify the Service or these Terms. We will update the “Last updated” date on this page and may provide additional notice for material changes. Continued use after changes become effective constitutes acceptance. If you do not agree, stop using the Service and cancel your account.

Governing law

These Terms are governed by the laws of the State of California, USA, without regard to conflict of law rules, except where mandatory local consumer laws apply. Courts located in California will have exclusive jurisdiction over disputes, except that we may seek injunctive relief in any jurisdiction. If you need a different governing law for your company, contact us before purchasing.

Miscellaneous

These Terms are the entire agreement between you and us regarding the Service and supersede prior agreements on the subject. If a provision is unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a reorganization or sale.

Contact

Questions about these Terms: hello@nextro.app
Nextro
Also see our Privacy Policy.